As Delivery Project Manager, you will be in charge of the roll-out of one of our solutions while leading an extremely talented team. Your role will be key in the success of our roll-outs, in keeping a high client satisfaction and in the expansion of Riaktr. More concretely, you will:
● be involved in all phases of the customer life cycle and be end responsible for the account from a delivery perspective
● organize the deployment and continuous improvement of one of our solutions for a key account
● manage the relationship with multiple stakeholders, including top-executives
● monitor the evolution of the deployment, follow-up budget and resources
● monitor the solution's usage, demonstrate the return on investment and ensure the overall customer satisfaction
● be the link between the client and the Riaktr management, sales, product and delivery teams, making sure that all stakeholders are aligned
● Up to 50% of your time will be spent at the client’s premises (mainly on the African continent), however you will fully manage your agenda..
● You have demonstrable experience in a project management role in IT delivery
● You have a consulting background and are able to relate with clients at executive-level
● You are pragmatic, have good analytical capabilities and are not afraid to go into technical details, if necessary
● You own a Master's Degree in Civil Engineering, Business Engineering or Computer Sciences
● You are fluent in English and French
● You have a taste for adventure and enjoy discovering new cultures and ways of working.